ABOUT US

Knowledge Management expert with over 25 years of experience

Across different industries with companies like PepsiCo, AIG, YMCA and global engineering organizations.

"Knowledge has to be improved, challenged, and increased constantly, or it vanishes."
Peter Drucker.

Contact me for a initial conversation
stefanlafloer@gmail.com
Executive Partner

Stefan Lafloer

Approach

How we do what we do

01.

ASSESS & Define
Collaboratively working with your stakeholders and key knowledge holders to assess and define the best approach for your organization.

02.

Execute & Monitor
Local, regional or global knowledge strategies and solutions - We deliver results and estabish means to monitor its ongoing success

03.

Partnership for Growth
We continue to help you grow the established benefits, scale and scope for growth and new market conditions, and partner with you for long-term success.

Services

What we do

Knowledge Capture & Retention

Are you loosing valuable business knowledge ?

Knowledge Strategy

What are the benefits ?

Program Management

What qualifies InsightKnowledge ?

Knowledge Training

How does virtual classroom training work ?

Knowledge Mentoring

You have excellent knowledge in your organization. Why mentoring ?

Mobile Courses

Truly train on the go

Communities of Practice

How do COP's provide value ?

Collaboration Solutions

How can Collaboration advance my business ?

Global Content Management

The unique challenges of global content

Knowledge Capture and Retention

Are you loosing valuable business knowledge ?

You have very skilled and great performing employees. Nevertheless you are concerned that this expertise could leave the organization. Rightfully so. We can help to quantify the risk to your business, identify critical business processes and their key knowledge holders and provide solutions to mitigate the risk:

Knowledge capture

Specific to your situation, we define and implement tools and processes to capture critical business knowledge. The result:
- Experts will be easy to find
- Expertise documents are searchable and regularly maintained
- The process has minimal impact on experts busy schedule

Knowledge retention

Loosing key knowledge holders in your organization can have a dramatic business impact. We can support the long-term sustainability of your business through processes and tools that ensure knowledge transfer and assimilation.

What are the benefits ?

Knowledge Strategy

A comprehensive Knowledge Strategy will ensure that your business strategies take the value of human expertise into account. Through the right alignment of supporting processes, tools and roles & responsibilities, your organizational expertise will be a managed asset.Key components of a knowledge strategy:

Assessment
This is required to answer the question of 'what is the value of organizational knowledge to the organization ?'
Defining a customized approach
One size DOES NOT FIT ALL when it comes to managing your organizational knowledge. The right combination of tools, processes and responsibilities will embed Knowledge Management sustainably into your organization.
Implementation
Whether locally, nationally or globally, our proven program- and project management capabilities will ensure a successful implementation of all required components of your Knowledge Strategy. Whether you start with a proof-of-concept implementation or a world-wide roll-out, we are ready to deliver.
Monitor, Enhance, Advance and Grow
As your business change and gtows, the market situation changes or other aspects come into play that impact your business - we are with you to monitor, adapt or grow your knowledge solution as necessary.

Program Management

What qualifies InsightKnowledge Inc. ?

Implementing tools, processes and other organizational changes, requires a strong and reliable skillset. This includes excellent program- and project management, a variety of softskills (change management, stakeholder management) and the ability to adapt to changing requirement situations.

Program- and Project management expertise

InsightKnowledge has over 20 years of experience executing medium to large programs and projects in large, mostly international organizations, as well as a strong network of partners and vendors. References can be provided upon request.

Softskills that make the difference

It's not the technology only that makes the difference. Executive and employee buy-in, effective change management, strong communication and training, are all aspects that make the important difference.

Knowledge training

Virtual classroom training

Training is an important aspect of any Knowledge Management strategy. As part of change management, InsightKnowledge can deliver virtual classroom training from the convenience of their desks or homes. Engaging, highly interactive and result-oriented, this delivers the results needed.
Training, cost-effective and change efficient
Utilizing Zoom.US, InsightKnowledge provides training with the cost efficiency of online training, yet the interactivity of classroom training

Knowledge mentoring

Why mentoring ?

There are many benefits to mentoring. Managing Knowledge effevtively is a skill similar to proejct management. It takes learning, practice and guidance to excel in. Our Mentoring program is a flexible mentoring and coaching agreement, that allows employees with Knowledge Management responsibilities to receive the help and guidance the need, when they need it.

Mentoring and coaching

Training prepares you for the task, mentoring and coaching is the support one may need to bring your hands-on skills and capabilties to the next level.

Mobile courses

True training on-the-go

Often learning is needed when it is needed. Independent of time and place. Besides our excellent virtual classroom training, we can also provide custom truly mobile training solutions.

Truly mobile
InsightKnowledge can create custom mobile training for you. Using a responsive web-based platform, the training modules created are truly mobile and can be taken anywhere, anytime.
Works on any device
The responsive web-based platform operated by InsightKnowledge is flexible enough to work on any computer, tablet and mobile smartphone with a touch display (IPhone, Android). Training modules can also be downloaded for offline usage.
Flexible licensing program for growth
Training modules are created easily and quickly. While InsightKnowledge provices the platform, you can utilize your own resources, or even implement the solution in your organization. Flexible, cost-effective licensing solutions can be provided.
Hosting solutions available
InsightKnowledge can host the mobile training platform for you and can scale it to your needs.

Communities of practice (COP)

The value of Cop'S

Communities of Practice are one of the most effecitve ways to utilize the collective power of a dedicated network of experts to solve challenging business problems. They also are used for knowledge retention and transfer, as well as for knowledge capture.

SOlve challenging business problems

Following a structure community engagement model, COP's allow a group of experts to review and resolve complex business issues. InsightKnowledge has proven experience establishing and operating key communities.

A sustainable retention and transfer model

An ongoing community of experts allows for knowledge transfer, capture and assimilation with other participating employees, specially new hires.

Collaboration solutions

Enhance collaboration

People know how to collaborate on small scale. Meetings, focus groups, etc. are known ways to work together.

How about on a national or global basis ? Bridging cultures, languages and timezones ?
Yammer Technology and administration
Yammer is a well established collaboration solution from MIcrosoft. InsightKnowledge has proven experience setting up and administrating global Yammer networks, internally to the organization or externally enabled to collaborate securely with business partners and clients.
Online community management
InsightKnowledge also achieved Onlnie Community Management certification. A skill that allows us to run or support your collaboration networks and drive their objectives to success.

global content management

Unique challenges

Managing a global content structure has its own set of unique and complex challenges. InsightKnowledge has established and operated large-scale, global content solutions, embracing millions of content items and covering over 200 countries and jurisdictions around the world.

global content Technologies

Global content solutions are highly complex. Ensuring information compliance, security, safety are important aspects. Allowing distributed authoring or editing rights adds to the complexity. InsightKnowledge has established, operated and grown global content networks for fortune 100 companies.

Global content maintenance

Operating a global content network requires a dedicated team. InsightKnowledge has the capability to host a centralized off-shore team for content capture, maintenance, analytics and quality control.

Contact Us


Contact Info

Based in Chicago, IL, USA. Avaialble globally.